Welcome to the SDA Support Center

For immediate assistance, SDA customers can use our customer support number:


SDA provides quality customer support in a timely manner for the following programs:
  • Femap
  • NX Nastran (Integrated with Femap)
  • Fibersim
  • HyperSizer
  • Solid Edge
  • Simcenter
  • NX CAD

Having troubles installing or operating any of the above software? SDA can help with the following:
  • Licensing – issues or revising license strategy
  • Problem Reporting – something unexpected happen?
  • Feature Requests – we can forward to the product development teams
  • Functionality Questions – how to do X?
  • Technical Problem Solving – common trip-ups

Disclaimers: For broader questions regarding basic functionality, we can refer you to our training offerings. Customer support service is intended for SDA customers only, though we can direct any inquires to the appropriate parties with other resellers or Siemens PLM Software.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

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